K4GAMES EQUIPMENT AND SERVICES RENTAL AGREEMENT
By accepting our quotation, making payment, or engaging our services, an agreement is formed between K4Games Pte Ltd, hereinafter referred to as the “Company”, and the Client, subject to the following Terms and Conditions.
1. Definitions
Company refers to K4Games Pte Ltd, its subsidiaries, employees, contractors, and authorised representatives.
Client refers to the individual, company, organisation, or entity engaging the Company.
Equipment refers to inflatable bouncy castles, floats, arcade machines, carnival games, props, accessories, and any related items provided by the Company for rental purposes.
Services refers to live food stations, artist and performer hiring services, event support, delivery, setup, teardown, staffing, and other related services provided by the Company.
2. Rental and/or Service Agreement
2.1 By engaging the Services of the Company, renting Equipment, accepting a quotation, or making payment, the Client agrees to abide by the Terms and Conditions outlined herein.
2.2 The agreement begins upon confirmation of the booking or rental and ends upon completion of the Services and/or return or collection of Equipment.
2.3 The Services and/or Equipment provided shall be strictly limited to the scope stated in the accepted quotation or invoice.
2.4 Any expectation, specification, feature, requirement, or performance standard not expressly stated in writing in the quotation shall not form part of the Company’s obligations.
2.5 Any additional request, change, or add-on after confirmation may be subject to availability, revised pricing, and timeline adjustments.
3. Booking and Payment
3.1 All bookings are subject to availability and must be made through the Company’s official channels.
3.2 Full payment is required at the time of booking to secure the rental or service reservation, unless otherwise stated in the quotation or agreed in writing.
3.3 Payment methods accepted may include PayNow, bank transfer, cheque, cash, credit/debit cards, or other agreed payment methods.
3.4 The Company reserves the right to suspend Services, withhold delivery, or cancel the booking if payment terms are not complied with.
3.5 Any late-stage changes after confirmation may result in revised pricing and timeline adjustments.
3.6 All payments made are non-transferable unless approved by the Company in writing.
4. Rental / Service Period
4.1 The rental or service period begins at the agreed start time and ends at the agreed end time stated in the booking confirmation, quotation, or invoice.
4.2 Setup and teardown times are separate from the rental or service operation hours unless otherwise stated.
4.3 Any extension of the rental or service period must be approved by the Company and may be subject to additional charges.
4.4 Extension requests are subject to manpower, equipment, and schedule availability.
5. Delivery, Setup, and Site Requirements
5.1 The Company will deliver and set up the Equipment at the agreed location stated in the quotation or invoice.
5.2 The Client shall ensure that the venue provides adequate space, safe and level ground, clear access, sufficient power supply, and any necessary tables, chairs, or working surfaces unless included in the quotation.
5.3 The Client is responsible for ensuring venue access is available at the agreed setup and teardown timings.
5.4 Any delay caused by site inaccessibility, incomplete venue preparation, incorrect information, or late access may result in additional charges or reduced operating time without refund.
5.5 Additional charges may apply for staircase carry, long-distance transport from the unloading point, restricted access venues, parking, ERP, permit-related costs, or other venue-related charges.
6. Dietary Restrictions and Halal Information
6.1 The Company is not a Halal-certified establishment.
6.2 The Company does not use pork or lard in its live food station items.
6.3 Ingredients may be sourced from Halal-certified suppliers where possible.
6.4 The Client is responsible for informing the Company of any dietary restrictions, allergies, or special food requirements in advance.
6.5 The Company shall not be liable for allergic reactions, dietary issues, or food restrictions that were not communicated before the event.
7. Artists, Performers, and Performance Guidelines
7.1 Artists and performers will adhere to the agreed performance requirements stated in the quotation or confirmed in writing.
7.2 Any changes to the performance schedule, venue, timing, or requirements must be communicated to the Company in advance and may be subject to approval and additional charges.
7.3 The Company reserves the right to make reasonable adjustments to performance arrangements due to safety, venue, weather, or operational requirements.
8. Conduct and Behaviour
8.1 The Company’s staff, contractors, artists, performers, and representatives shall be treated respectfully at all times.
8.2 The Client is responsible for ensuring the orderly conduct of guests and participants during the event.
8.3 Verbal abuse, aggressive tone, intimidation, harassment, physical abuse, unsafe instructions, or inappropriate behaviour towards the Company’s staff, contractors, artists, performers, or representatives will not be tolerated.
8.4 The Company reserves the right to suspend or stop Services immediately without refund in such cases.
9. Safety and Liability
9.1 The Company takes reasonable precautions to ensure that Equipment and Services are provided safely and professionally.
9.2 The Client acknowledges and accepts the risks associated with the use of Equipment, Services, and engagement of artists or performers.
9.3 The Client is responsible for providing adequate supervision and ensuring the safety of all users, especially children, while the Equipment is in use.
9.4 Equipment must only be used for its intended purpose and must not be moved, modified, tampered with, dismantled, or handled by unauthorised persons.
9.5 The Company reserves the right to suspend or stop operations if unsafe use, misuse, overcrowding, or improper handling is observed.
9.6 To the fullest extent permitted under Singapore law, the Company’s total liability shall not exceed the total fees paid under the relevant quotation.
9.7 The Company shall not be liable for indirect loss, consequential loss, loss of profit, loss of business, reputational damage, event disruption beyond its control, or third-party claims.
10. Damage and Loss
10.1 The Client is responsible for any damage to or loss of Equipment during the rental period, excluding normal wear and tear.
10.2 The Client agrees to pay for any necessary cleaning, repair, replacement, or recovery costs for damaged, lost, stolen, or misused Equipment, as determined by the Company.
10.3 The Client shall be liable for damage or loss caused by misuse, negligence, theft, unauthorised movement, improper handling, or failure to follow safety instructions.
11. Personal Data Protection and Use of Photos / Videos
11.1 The Company respects the privacy of its Clients and event attendees and complies with Singapore’s Personal Data Protection Act where applicable.
11.2 Any personal data provided by the Client or collected during the provision of Services or rental agreements will be used for operational, administrative, communication, and business purposes.
11.3 The Company will not sell Client personal data to third parties.
11.4 The Client acknowledges and agrees that the Company may take photos or videos during the event for documentation, portfolio, marketing, and promotional purposes.
11.5 Such photos or videos may be used on the Company’s website, social media platforms, promotional materials, and internal records.
11.6 Clients who do not wish for photography or videography to be used for marketing purposes must inform the Company in writing before the event.
12. Cancellation and Postponement Policy
12.1 All cancellation or postponement requests must be made in writing.
12.2 Cancellations made more than 14 days before the scheduled event date may be eligible for a refund or credit note, subject to the Company’s discretion and any applicable fees.
12.3 Cancellations made 14 days or less before the scheduled event date may be subject to cancellation fees, and no refund may be provided.
12.4 Customised, printed, fabricated, specially sourced, or third-party items are non-refundable once production, sourcing, or confirmation has commenced.
12.5 Postponement requests are subject to availability of Equipment, manpower, performers, artists, and revised pricing where applicable.
12.6 The Company reserves the right to reject postponement requests if the new date is unavailable or not operationally feasible.
13. No Refund After Delivery, Setup, or Deployment
Once Equipment has been delivered, setup has commenced or been completed, or staff, artists, or performers have been deployed, no refunds shall be provided.
This applies regardless of changes in event schedule, venue restrictions, weather conditions, reduced usage, cancellation by the Client, or circumstances not caused by the Company.
14. Equipment Breakdown and Substitution
14.1 The Company maintains its Equipment to professional standards.
14.2 In the event of Equipment malfunction, shortage, or unforeseen circumstances beyond the Company’s control, the Company reserves the right to repair the Equipment where possible, replace it with similar or equivalent Equipment, or provide a reasonable alternative where available.
14.3 Replacement or substitution with a similar or equivalent item shall fulfil the Company’s obligation.
14.4 The Company shall not be liable for delays, interruptions, or disruptions caused by factors beyond its control.
15. Weather and Outdoor Events
15.1 Certain Equipment and Services may be affected by weather conditions, especially inflatables, electrical equipment, outdoor activities, live food stations, and performances.
15.2 The Company reserves the right to suspend, delay, or stop operations without refund if weather conditions are deemed unsafe, including but not limited to rain, lightning, strong winds, haze, flooding, government safety advisories, or any unsafe outdoor condition.
15.3 For outdoor events, the Client is responsible for providing a suitable wet weather plan, shelter, or alternative indoor location where required.
16. Permits and Approvals
16.1 The Client is responsible for obtaining all necessary venue permits, approvals, permissions, licences, and clearances required for the event.
16.2 The Company shall not be liable if Services cannot proceed due to lack of approval, venue restrictions, or instructions from building management, authorities, or venue representatives.
16.3 Any additional requirements imposed by the venue or authorities may be subject to additional charges.
17. Force Majeure
17.1 The Company shall not be liable for any failure, delay, disruption, cancellation, or inability to perform its obligations due to circumstances beyond its reasonable control.
17.2 Such circumstances include but are not limited to acts of nature, severe weather, government restrictions, pandemics, public health advisories, labour disputes, power failures, transport disruptions, road closures, venue restrictions, or any other unforeseen circumstances beyond the Company’s control.
18. Governing Law and Jurisdiction
18.1 This agreement shall be governed by and construed in accordance with the laws of Singapore.
18.2 Any disputes arising out of or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of Singapore.
19. Amendments
The Company reserves the right to amend, update, or revise these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Company’s website or other official channels and will apply to future bookings.
20. Entire Agreement
20.1 This agreement, together with the accepted quotation or invoice, constitutes the entire understanding between the Company and the Client with respect to the rental of Equipment and provision of Services.
20.2 This agreement supersedes all prior agreements, discussions, representations, and understandings, whether written or oral.
20.3 Any verbal agreement, discussion, or representation shall not form part of the agreement unless confirmed in writing by the Company.
21. Acknowledgement
By accepting the quotation, making payment, or engaging the Company’s Services, the Client acknowledges that they have read, understood, and agreed to abide by all provisions stated in these Terms and Conditions.
Date last reviewed: June 2026